Frequently Asked Questions

Advance Commercial Equipment Ltd supplies commercial restaurant equipment in Trinidad and Tobago. We supply cooking equipment, refrigeration, warewashing, bakery equipment, food preparation equipment, smallwares, and spare parts. Contact our sales team at sales@advance.com.tt or call +1 868 674 7777 to discuss your requirements.

Choosing the right commercial refrigerator depends on your storage requirements, available space, and the ambient temperature of your kitchen. In the Caribbean, it is important to select equipment rated for tropical ambient temperatures (climate class ST, rated to 38°C or higher). Key factors include storage capacity, door configuration, energy efficiency, and whether you need a reach-in unit, under-counter unit, or walk-in cold room. Contact our team to discuss your specific requirements.

Yes. We provide commercial kitchen design support as part of project services for new builds, renovations, and equipment replacement projects. Our team can assist with layout planning, equipment selection, utility planning, and project coordination. Contact us to discuss your project.

Yes. We supply commercial equipment for supermarket operations including display refrigeration, deli equipment, in-store bakery equipment, and food preparation equipment. Contact our team to discuss your requirements.

Contact our service team by phone at +1 868 674 7777 or by email at service@advance.com.tt, or use the service request form on our Contact page. Please provide the equipment make, model, and serial number if available, and describe the fault and its operational impact. Service requests are triaged by priority — P1 for critical breakdowns, P2 for service required, P3 for routine maintenance.

Contact our service team with the equipment make, model, serial number, and the part number or description of the part required. We will confirm availability and pricing. You can reach us by phone at +1 868 674 7777, by email at service@advance.com.tt, or through the Contact page.

We support commercial foodservice projects across the Caribbean. Availability and project arrangements for territories outside Trinidad and Tobago must be confirmed directly with our team, as service coverage and logistics vary by location. Contact us to discuss your specific project and location.

To prepare an accurate quote, it helps to provide: your menu and cooking methods, expected covers or production volume, kitchen dimensions and layout, available utilities (gas supply, electrical capacity, water and drainage), delivery destination, and your budget range. The more detail you can provide, the more accurate our recommendations will be.

Basic operator training is provided as part of commissioning for equipment we install. More detailed training, including training at The Forge — our training and demonstration environment — may be available for specific equipment types. Contact our team to discuss training requirements.

The main factors in reducing lifecycle cost are: selecting equipment appropriate for the application and volume, correct installation, regular preventive maintenance, prompt attention to faults before they cause further damage, operator training in correct use and daily cleaning, and using genuine spare parts for repairs. Contact our team to discuss a maintenance programme for your operation.