Support Beyond the Sale

Kitchen Design and Layout

We work with operators and project teams to develop practical, code-compliant commercial kitchen layouts. From concept drawings to equipment schedules, our team supports the design process from initial brief through to final specification.

What We Cover

• Concept and schematic layouts
• Equipment schedules and specifications
• Workflow and ergonomic planning
• Code and compliance review
• Coordination with architects and contractors
• Tender documentation support

Installation and Commissioning

Professional installation and commissioning of commercial foodservice equipment, ensuring your operation starts correctly from day one. Our team coordinates delivery, positioning, connection, and commissioning to manufacturer standards.

What We Cover

• Equipment delivery and positioning
• Utility connection coordination
• Manufacturer-standard commissioning
• Operator handover and documentation
• Post-installation support
• Warranty registration

Technical Service and Repairs

Our technical team provides fault diagnosis, repair, and maintenance services for commercial foodservice equipment across a range of brands. Service requests are triaged by operational impact to prioritise critical breakdowns.

What We Cover

• Fault diagnosis and repair
• Planned preventive maintenance
• Emergency breakdown response
• Multi-brand service capability
• Service documentation and reporting
• Parts sourcing and supply

Spare Parts and Maintenance

We source and supply genuine and compatible spare parts to keep your equipment operating at full capacity and minimise downtime. Parts enquiries are handled by our service team.

What We Cover

• OEM and compatible spare parts
• Parts identification and sourcing
• Stock and non-stock parts supply
• Parts for multi-brand equipment
• Consumables and maintenance items
• Parts for discontinued equipment